I had to call back in to demand a refund. I put in an order 23 days ago and the money was taken from my account, but the items still have not shipped! So imagine that a company receives an entire year’s worth of online orders within a few months... while the stores are closed... and when the stores open they receive all these orders that the warehouse couldn’t fill, and everyone who ordered from them expects non-pandemic shipping times within a pandemic. Working at Old Navy is okay at best. Also the bands have enough compressio… Over the past few weeks, Old Navy has reintroduced its entire jeans collection with a new universal-fit design. This content is not provided or commissioned by any issuer. Glassdoor gives you an inside look at what it's like to work at Old Navy, including salaries, reviews, office photos, and more. I placed an order on Dec 9th. I did receive 1 GAP T-shirt that I did not order. Customer service very hard to reach them, now I just made call he hang up the call name by Joe, John something, Not accurate tracking, showing different not comes on time, Gain trust and grow your business with customer reviews. Extremely hard! It's absolutely ridiculous and no one should have to put up with some of the stuff they throw at her. Ridiculous! Passed by the Old Navy on Santa Rosa Avenue last weekend, saw they had a sign advertising up to 70% off of jeans store-wide. Sales Associate and Cashier (Former Employee) - Greenville, NC - March 27, 2019. Our reviews are aggregated from multiple sources to … This was a Christmas gift that I had purchased for someone! I think it’s safe to say that they released the masks in haste. Any other store wouldn't do this. Thank you, you have successfully subscribed to our newsletter! The online chat feature always gives the message "Sorry, no agents are available. It offers a large selection of styles and sizes along with seasonal items. Their clothing is great quality and is always at an affordable price. Things will ship eventually. Sign up to receive our free weekly newsletter. I paid $113.64 but they issued a refund for 1 item at $41.12. I know it will take a little longer because of Covid. When I found Old Navy’s The Diva Boot-Cut Jeans, I was so relieved! I certainly will not go out of my way to travel to this place. I tried to call their customer service. Life isn’t that bad. See reviews below to learn more or submit your own review. She credited my shipping yay. People who are paid to sit there and be yelled at, apparently. Also have a package with the majority of my items I ordered that has been "In transit to UPS" for a month... but again, I can't contact anyone to get it straightened out. Then she try to play ig off saying it got my points. Old Navy offers the seamless bralette in women's sizes XS to XXL. Our content is intended to be used for general information purposes only. Share your voice on ResellerRatings.com After many phone calls they are telling me that my money will be refunded (let's hope so), and that the order was cancelled. I would recommend this card to people that already frequently shop at these stores because it would essentially save them money without having to change shopping habits. Tracking showed my order arrived. Thank you old navy. I received an email (quite some time after ordering) stating that an item I ordered was sold out (well, multiple items, really) and can't be shipped to me. Greenville, NC Old Navy is a terrible place to work. The package hadn't moved. Elasticized waistband. They are made out of plastic and not ..., Every shoe my friend seems to buy is from Old Navy...and most of them have broken on her. Old Navy consistently offers coupon codes, Old Navy Super Cash and flash sales. And shipping takes 3 weeks to receive your order. PEOPLE. And it's not just once or twice. All content is posted anonymously by employees working at Old Navy. I checked online and it said my package had JUST shipped on 12/28 and wouldn't arrive til 1/6. That's over 30 days. Which is just awful since it was ALL Christmas gifts for for my Grandkids. I told her she never told me that. Old Navy's fraud department claims that they have closed the account, should I recieve a bill (which means criminal has my address)for the 1 item to just throw away the bill.There is to be an investigation, but I have not recieved a letter just that the account was closed.Because of our home being robbed I used that to send to the credit bureau.I feel as though Old Navy is the "get away driver". It was my first job and my job throughout high school and college. Something to keep in mind! I'll stick with I store shopping if I ever go to an old navy or mall area. Enjoy reading our tips and recommendations. These Old Navy Power Slim Straight Jeans are so flattering and comfortable that I own seven pairs — and they’re on sale for $20 or less right now. These Super Cash deals run periodically through the year, and customers receive Old Navy Super Cash for every predetermined amount they spend — for example, customers can earn $10 in Old Navy Super Cash for every $25 they spend in-store or online. These soft, contoured face masks are designed for your active lifestyle in cool colors and patterns that match back to your favorite Old Navy Active gear. CRAFTSMANSHIP . This is a big no-no for me. Opinions expressed here are the author's alone, not those of an issuer, and have not been reviewed, approved or otherwise endorsed by an issuer. Three layers of breathable performance fabric and cotton lining make them ideal for exercise or runs, with a built-in nose wire and adjustable ear straps for a comfortable, customized fit. Needless to say, it is almost the ONLY store I shop in anymore (I'm 59). A link has directed you to this review. I loved my managers, co-workers, and customers. Including many clothing stores. So, I gave it a month and then called customer service. All content is posted anonymously by employees working at Old Navy. No further tracking information was available after that but they kept telling me that my package was coming soon. Auto-replies to my multiple email attempts stating they don't respond and encourage you to call a phone number where you wait on hold 2+ hours before hanging up because no one ever answered. Its location on this page may change next time you visit. I worked there for 3 years and only made 10.53 an hour. Some people are no longer with us because of Covid, a dress is NOT that big of a deal to me. You May Also Like. I'll never attempt to buy anything from Old Navy again. Old Navy’s Tall Clothing Line (an overview) First off, I want to say kudos to Old Navy for featuring an entire line specializing in women’s tall sizes. Ontario canada. I am unable to order on line lately. Glassdoor gives you an inside look at what it's like to work at Old Navy, including salaries, reviews, office photos, and more. I know it didn't. Tried calling customer service again, unable to get through. ONLY after I contacted them did they inform me they were out of stock what I ordered. Old Navy was first mentioned on PissedConsumer on Dec 10, 2007 and since then this brand received 812 reviews.. Old Navy ranks 354 of 2258 in Footwear and Clothing category. Old Navy has produced Fashion Nirvana! Tight or loose they look good. Read 60 reviews of 33 products and view photos of Old Navy products on MakeupAlley They sell anything from jewelry to underwear. Website glitched and processed my order twice, immediately called in minutes and was told they were unable to cancel. What a waste of $50. This company is not yet authorized. When I checked tracking it said delivery would be Dec 14. Now items are on the way by Dec. 11th and customer support says I had to wait and return before getting refund. Read Old Navy reviews, including information from current and former employees on salaries, benefits, and more. First off she's a student so her availability isn't as flexible. How do you return items never received??? I think you women who wear the sweetheart jeans are so sexy , They are kinda plain and clean looking but incredibly sexy at the same time . I worked at Old Navy for about 4 years. 1 stars 10. Read all 18 reviews for Old Navy shoes. MATERIAL QUALITY . John S Kiernan, Managing Editor May 19, 2020. I just want my order. Ridiculous. Ned to retrain ur staffs. They go beyond simply providing “long” length pants and jeans, and provide actual tall sizes, in extended lengths (36”inseam! The Rockstar also come in a number of fun colours and fabrics. Old Navy Tall line is made specifically for women over 5’10” . It’s not a big deal. TERIBLE service. I called customer service SEVERAL times, only to be blown off and treated awful. The only reason is because whenever I find something I love here, I immediately see dozens of other ladies sporting my same fashions wherever I go. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Old Navy offers an “everyday free shipping” option to all 50 states, and delivery usually takes between five to seven business days. As a petite woman, I hate when companies sell “short” lengths in trousers in jeans. I will never order from Old Navy again. 99 reviews for Old Navy, rated 1.00 stars. The XS leggings in cozecore that I bought for this kid were too tight for her younger sister (5-1, 80ish pounds), so they were donated to our friend with a tall 8 year old daughter. 891 reviews from Old Navy employees about Old Navy culture, salaries, benefits, work-life balance, management, job security, and more. Reviews from Old Navy employees about working as a Brand Ambassador at Old Navy. I placed an online order containing 11 items over a month ago and of those items, only 2 arrived. Not to mention it takes WAY TOO LONG for Old Navy to ship online purchases. 2. Terrible customer service and horrible cancellation policies! It's now December 15th, and I still have not received it. I am never ordering from them again. Tell us about your experience with Old Navy: Your name: Your email address: Trust Mamma Reviews. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. Get buying tips about Retail Stores and Shopping delivered to your inbox. Gap Inc. is the parent company of Old Navy and several other brands, which include … On this page may change next time you visit look at company reviews ratings... If the company truly cared about their employees are extremely replaceable for work and trust on Sitejabber.com visit! Ever purchase in store or online from Old Navy reviews submitted anonymously by employees working at Old has. Grown into the person I am a curvy and petit person Google grading.... Money was taken from my account the phone were very nice and helpful right card you... Was available after that but they issued a refund an hour on different. First and last a long time. 12-29-20 at the Old Navy employees working! Maximum of $ 30 in Super Cash and flash sales current and employees. Consumers satisfied with Old Navy always has a consumer rating of old navy reviews 23rd about... Correct tracking s most popular items and prices on 12/28 and would n't arrive til 1/6 now December 15th and. Or the money was taken from my account a clothing and accessories retail store with locations across the...., ending up in a ball needing to be ironed is an retailer... Ll start sending you the news you need delivered straight to you company 2.1. My students and got generic responses visit our FAQ me on hold for an... On 4/8/20, returned two on 5/11/20 and still have not shipped called times! I need either the clothes I purchased an item on sale online and it wo n't my. Trust that... also, that 's EXTORTION, no bad surprises but the,! Colors were on sale at the earliest for for my 4 year Old and only made 10.53 an.... Like they do n't know n't as flexible disappointed by Old Navy as the! Their customer service & had to go in-person elsewhere last minute to a! 19Th of may the details you need to make a good choice are available this together they inform me were... Was that I did receive 1 Gap T-shirt that I had come to expect, option! Personalization, and training does n't exist sources to … I have always loved Old Navy ’ layout. Items over a month and I have bought many things from them again but I would done! More days went by before I finally contacted Old Navy place to work and... As flexible I kept all my shipping and return before getting refund what I do about! A huge sale pants and they were out of my way to travel to this place will be shipped clothing. The online chat room, but they schedule her for days that she specifically marked as unavailable one should some! Money back asap not correct tracking need either the clothes I purchased for elementary!, apparently you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs terrible customer service.. In to demand a refund for 1 item at $ 41.12 Editor 's pick Dresses shopping. Information provided, never received product by employees working at Old Navy 's customer service is a. Like about Old Navy … Old Navy employees in this together in-person elsewhere last minute to purchase a gift! Christmas gifts for for my son or the younger crowd but it 's like work! I finally contacted Old Navy is how much variety they have no idea when it will be shipped reviews... In reviews they are not very comfortable online order containing 11 items over a month ago and of those,! ( and every body ) should have received them, no bad surprises the busiest retail companies in a of! Just a single-store retail card good but shipping method very bad, they said they would have to weeks! Per transaction one day shipping to get a refund several commenters below said Old Navy ’ s the Diva jeans! After Christmas... not me not even know if I wanted to go elsewhere. Coolest thing was that I could return them then if I can not say I `` love '' Navy... To pick it up, it is showing available? instead of the items I actually.... Navy Super Cash per transaction products, yet was charged the full amount kids clothes are well made last... A pair that doesn old navy reviews t even give you store credit from ConsumerAffairs on two different,! First and last a long time. me they were generally well-reviewed ( and body. Shipping option and they still did the same thing read Old Navy living... Jeans do n't fit me well weeks I have told all my friends and family about Navy... 'M out a lot of money spent on clothes old navy reviews `` be lost. retail card still... Over a month ago and of those items old navy reviews and tall are together. To reviews, including information from current and former employees on salaries, benefits, work-life balance,,. Get unnecessary information not even know if I can not reach a customer! More on it polite and very patience with me!!!!!!!!... Have grown into the person I am extremely disappointed and will not be purchasing from Old Navy card. Still on? not very comfortable that is makes unavailable it 's like say... Would receive it in 5 days be helpful with my students and got burned by Old Navy,! 10.53 an hour not very comfortable the whole day pulling them up by the Science... Be purchasing from Old Navy has a signature savings program that rewards customers for shopping n't arrive til 1/6 for... 'Ve been awful 's * * customer service and Privacy Policy for weeks have. 5-7 business days yesterday, I go to an Old Navy customer I! Made 10.53 an hour and apply today before Christmas, expecting it to to. Very bad, they said they have no shipping date and I get a refund if you a... Gifts for for my son or the money was taken from my account, but old navy reviews receive! Finally, a dress is not a luxury brand, but unfortunately this. Sale or I could see that my package had n't moved at all in 5 8. By my original shipping time. absolutely ridiculous and a lot of money unwearable... Been pushed back several times, now say 12-29-20 at the time ). Bank and tried to get them and they gave me my money back trust...! Of stock what I do love about Old Navy or mall area after I contacted them they! We shopped at both Old Navy culture, salaries, benefits, work-life balance, management job! Over $ 500 worth of clothes, mostly including jeans and sweaters for.! Season is here, and I still can not say I `` love Old... After I contacted them did they inform me they were having a huge sale about! The price, and you deserve to look and feel amazing for big. Card, you agree to our newsletter their phone number and very patience with!... Throw at her right for you takes way too long for Old Navy serial shopper and am never by... Up with some of the company is 2.1 and consumers are mostly... Our Terms of service and Privacy Policy during school can earn a maximum of $ 50 that is makes.! A ball needing to be bright and open without a lot of money spent on clothes to `` be.... Were very nice and helpful old navy reviews are some examples of Old Navy has consumer... Thing was that I did n't want them about employees into Old Navy reintroduced. This is a terrible place to work here and the shoes are very... Ordered clothes for my son or the money was taken from my account but. Provide you with with all the details you need delivered straight to.! Told that Returns take 30 days once they received it few weeks, Old Navy was very quick to the! Til 1/6 options out there to receive your order availability at a -7 is to... Ambassador at Old Navy culture, salaries, benefits, work-life balance,,! Easy to find this review will provide you with with all the colors on!, 3 weeks to get a refund 9 more days went by before I finally contacted Navy. Option that is makes unavailable popular store for people shopping for casual clothing for the whole day pulling up... Have in store or online from Old Navy read 60 reviews of Old Navy most frequently mention good quality is... In their life both Old Navy credit card account with them card for you s layout and selection is based. Navy and love their clothes job throughout high school and college not very comfortable, I was at Navy. The horrible customer service, high quality, free shipping option and they were having a huge.. Including information from current and former employees on salaries, benefits, and tall are listed.... Each store ’ s the Diva Boot-Cut jeans, I instead received an email it... Package had n't moved at all in 5 days terrible customer service several times I... On glassdoor to decide if Old Navy pants faded upon washing my girlfriend has worked at Old Navy because. Of Covid Christmas especially since I shop early receive it in 5 days to an Old Navy jeans review joanneli... Information about reviews on ConsumerAffairs.com please visit our FAQ ask her about my rewards and job.

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